Rate Your Company
Is your company customer driven? In this short questionnaire you will get a chance to rate your business on a number of critical dimensions of customer management. You will see questions about your culture, infrastructure, processes and systems, customer information, and people. We will send you specific feedback on your business’s relative strengths and challenges, with suggestions on what actions you can take to become even more customer driven. (The survey should take you no longer than 6 minutes to complete, and there are 22 questions that you need to rate.)