About

Our only goal at the Leadership LaunchPad is to help our clients to achieve world-class practices in customer management resulting in measurable successes and profitability. Started in 1989, we have grown into a total consulting service in Customer Management, and we also act as a resource for our clients. Our initial mission – “Helping to Delight Your Customers” – has now broadened to include all aspects of Customer Management which are aimed at creating the highest levels of customer loyalty, retention and profitability for your business.

Reflecting the trends in the business world, as well as our values of quality and efficiency, the core company consists of a small office with low overheads, but working with a larger network of independent, professional, and highly-trained consultants. Our Managing Partner is Aki Kalliatakis.